- Am I eligible to make a claim for repayment?
- How do I make a claim for repayment?
- Is there a list of people who qualify? Am I on the list?
- How can I track the status of my claim?
- When will repayments be made to eligible claimants?
- Does this settlement only apply to Check ’n Go?
- Is the Claim Form available in any other languages?
- Why wasn’t a Claim Form mailed directly to me?
- What are some affordable alternatives to taking out “pay day loans” from lenders like Check ’n Go?
- What if I have additional questions?
You are eligible to make a claim for repayment if between November 2006 and June 2008 you borrowed a four-month installment loan online via the web site(s) www.checkngo.com, www.ilp.fbdul.com and/or www.commandlaons.com.
Complete the attached Claim Form for Check ‘n Go Settlement and mail it and a copy of your identification document to the third-party Settlement Administrator, Dahl Administration at the address below. It must be postmarked by March 28, 2013. Claims postmarked after March 28, 2013 will not be eligible. Do NOT mail claim form to the City Attorney.
You must mail in a copy of one of the following forms of identification with your completed Claim Form:
any government-issued ID card (current driver’s license, passport, voter registration card, birth certificate, military ID, immigration document, student or school ID card bearing picture and name, employee ID card bearing picture and name, public housing ID card with address, a utility bill showing name and current address, bank statement showing name and current address, school tuition bill showing name and address, or medical ID card
Send a copy of your identification. Do not send original identification documents.
Mail the Claim Form and copy of your identification document no later than March 28, 2013 to:
CG Loans Claims Administrator
c/o Dahl Administration
PO Box 3614
Minneapolis, MN 55403-0614
The Settlement Administrator, Dahl Administration, is the only party with access to the list of eligible claimants. The City Attorney’s Office does not have access to the list and therefore cannot check for individual names. If you believe you are eligible for repayment, or not sure, we advise that you to submit a Claim Form.
You must contact the Settlement Administrator, Dahl Administration at (888) 781-6246 to inquire about individual claims. The City Attorney’s Office does not have access to individual claim information.
If you are eligible for repayment, payments will be sent to eligible claimants within 60 days of the settlement administrator's determination of the amount to which each eligible claimant is entitled, but not later than July 31, 2013.
Refund checks will be mailed within 30 days from July 31, 2013, but no later than August 30, 2013.
Yes. This settlement only applies to certain loans, taken out at certain times on Check ’n Go websites by Californians. (See question #1 above.) No other payday lender is part of this settlement. The City Attorney’s Consumer Protection Unit continues to investigate and litigate other predatory lending businesses.
Since the Claim Form and Notice are legal documents they cannot be altered in any way. Claimants must fill out the form provided in English. Claim form instructions in Spanish are available at www.CALoanRefund.org. If you need instructions and information about the claim form, please call the Settlement Administrator’s toll-free number: (888) 781-6246.
Claim forms were mailed to persons who, according to Check ’n Go’s records, obtained a loan covered by this settlement. Because the covered time period—November 2006 through June 2008—was a long time ago, Check ’n Go and the Settlement Administrator were required to make a reasonable effort to find a current address (or addresses) for each borrower who is eligible to claim a repayment. Available procedures for tracking current addresses of persons who have moved are not fool-proof, however. Therefore, if you believe you took out a loan covered by this settlement (see Question #1), you should fill out and send a Claim Form even if you did not receive one in the mail from the Settlement Administrator.
Payday Plus SF is a City partnership with a number of San Francisco Credit Unions that offers borrowers alternative short term, small-dollar loans of between $50 and $500 at 18 percent APR or below, which are repayable over 6- to 12-months. Loans are available to borrowers with low or no credit scores, and can help build a positive credit score. More information is available on the San Francisco Office of Financial Empowerment’s website at http://www.sfofe.org.
Bank on San Francisco is a comprehensive partnership between the City, the Federal Reserve Bank of San Francisco, the nonprofit EARN, and more than a dozen financial institutions to offer accessible, entry-level checking account products and mainstream banking services for the estimated 15 percent of San Franciscans who lack a mainstream banking relationship. More information is available on the San Francisco Office of Financial Empowerment’s website at http://www.sfofe.org.
CurrenC SF is a citywide initiative with the goal of achieving a fully electronic, paperless payday, helping to bring thousands of San Francisco households into the financial mainstream and reducing reliance on high-cost check cashing services. More information is available on the San Francisco Office of Financial Empowerment’s website at http://www.sfofe.org.
Phone | SF 311/CA Loan Refund Settlement Hotline at (855) 581-2350 toll-free
Email | email@example.com
Web | caloanrefund.org
Facebook | facebook.com/sfcityattorney